Job Description

Job Summary:

As an Assistant Manager at Rally’s, you’ll help lead a high-energy team to deliver exceptional customer service, quality food, and a clean, fun environment. You'll support daily operations, manage shifts, train team members, and ensure the restaurant meets Rally’s standards for performance and guest satisfaction.

Key Responsibilities:

• Support the General Manager in day-to-day restaurant operations
• Supervise and motivate the team to ensure excellent service and efficiency
• Manage shifts, delegate tasks, and ensure food quality and safety standards
• Train and coach team members to meet performance and safety expectations
• Help manage inventory, food cost, labor, and other operational expenses
• Handle customer complaints with professionalism and a guest-first attitude
• Enforce company policies and procedures to ensure a safe, respectful workplace
• Assist in recruiting and onboarding new team members
• Ensure cleanliness and maintenance of the restaurant inside and out

Qualifications:

• Previous experience in a leadership role within food service or retail preferred
• Strong communication and leadership skills
• Ability to work in a fast-paced environment
• Must be at least 18 years old
• Availability to work a flexible schedule, including nights, weekends, and holidays
• Basic math and computer skills

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