Job Description

Research Manager | ResTech

Salary | $96,000

Location | Austin, TX (Hybrid, 3 days at the office)

The kind of role that doesn’t come along often.

If you’ve ever found yourself frustrated with how slow or disconnected traditional research can feel from real innovation – this one might feel like it was written for you.

You’ve likely spent your career working in or around Market Research, Consumer Insights, or Innovation – either agency side or in-house. You know the power of a strong insight. You understand how to frame business questions. You’re fluent in the language of stakeholders and commercial value. And you’ve probably had a few moments where you thought, “Surely, there’s a faster, smarter way to do this?”

There is. And that’s where this story begins.

This business is scaling fast – with clients across Europe and an ambitious growth plan for the US. Their ResTech platform is already helping FMCG and consumer brands test early, iterate confidently and launch smarter – all backed by agile consumer validation. But technology alone isn’t enough. Clients need partners. Advisors. People who get the ‘why’ behind research – and can connect insight to impact.

That’s where you come in.

You’ll be joining as a Research Manager , embedded in the Customer Success function but with a strategic lens. Your role is not to ‘manage projects’ – it’s to unlock value. To help clients embed this platform into their innovation process. To spot white space. To ask better questions. To champion insight in the moments that matter. You’ll work closely with sales, product and managed services, with plenty of support from a European HQ – and from day one, you’ll be a critical part of the company’s US growth journey.

This isn’t a BAU job. It needs drive. Curiosity. Hunger. Someone who’s commercially-minded and proactive enough to map out stakeholders, navigate complexity, and get under the skin of a client’s business. The clients will vary – from global consumer brands to challenger startups – but what they’ll have in common is the need for someone who can help them see what’s possible.

A few things you’ll need to thrive here:

➤ A background in Market Research or Consumer Insights (non-negotiable)

➤ FMCG research experience will be a HUGE advantage!

➤ Confidence speaking to senior stakeholders about the commercial value of insights

➤ A strategic approach to account growth and relationship development

➤ Experience in a client-facing role – preferably with INNOVATION, or Insight platform exposure (Consumer-led research)

➤ A love of innovation and a bias for action

This company offers flexibility, autonomy, and a genuinely collaborative international team culture. You’ll have a voice, room to grow, and a seat at the table as the business shapes its US presence. You’ll also have quarterly travel (to major capitals in Europe) and the chance to make your mark in a business that’s anything but traditional!

🟠 Please apply with your CV via this advert.

🟠 This is a hybrid role (ideally 3 days at the office) so you must be based in Austin.

🟠 Sadly, due to the high volume of applications, we’re unable to respond to individuals directly. If you don’t hear from us within 7 days, please assume your application has not been successful.

🟠 The process will include: a Discovery Call and a Competency-Based Interview with Joanna, the Talent Search Partner.

🟠 Shortlisted candidates will then be invited to a video call with the CEO, followed by a more formal team interview, which will include a task.

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